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nk3 collects only the account and transaction information needed to run your wallet, process payments through bKash, Upay and Bank Transfer, and keep your account secure. Access to this platform and the rights described here depend on your local law and eligible regions.
This policy sets out what information nk3 collects when you register, log in, make a deposit through bKash, Upay or Bank Transfer, or contact our support team. We collect your name, email address, account identifiers and transaction records. Payment method details — such as your bKash wallet number or Bank Transfer reference — are recorded only to process, verify and reconcile the transactions you initiate. We do not sell your personal data to third parties. We retain account records for as long as your account remains active and for any additional period required by the applicable rules in your region. When your account is closed, we follow our standard data retention schedule, which you can ask about by contacting support. Cookies and session data are used to keep your login active, remember your account preferences and detect unusual access attempts on your device. You can manage cookie settings through your browser, though some account functions depend on session cookies staying active. This policy applies to all interactions you have with nk3 through our website. Any third-party service linked from our pages — including payment processors handling your bKash or Bank Transfer flow — operates under its own privacy terms.
Not every interaction with nk3 falls under the same privacy rules. This section draws a clear line between what we directly control and what falls outside our scope — so you know exactly where our obligations start and stop.
Login sessions, password resets and account profile updates are covered fully by this policy. We log access events to your account for security purposes, and those records are held under our standard retention schedule.
Deposits and withdrawals made through bKash, Upay or Bank Transfer generate transaction records that we hold and can supply to you on request. The payment processor itself operates under its own separate data terms.
Pages, game lobbies and promotional notices on nk3 are our own content. Browsing behaviour on these pages — page views, session duration, device type — is collected through our analytics setup as described in the cookies section.
Links to external payment portals, identity verification services or any page that leaves the nk3 domain are outside this policy's scope. Review the privacy terms of those services independently before submitting data there.
You have several concrete options when it comes to the data nk3 holds about you. Reviewing, correcting or asking about your records does not require legal language — a straightforward support request is enough. Log in to your account to see the profile details currently stored, including the contact email and payment method references attached to your wallet. If any detail is incorrect — a misspelled name or an outdated Bank Transfer account number — raise a correction request through the support channel and we will update it. Where your local law gives you rights to access a full copy of your stored data or to ask us to delete records no longer needed for account operation, you can make that request in writing via our published contact route. We will acknowledge receipt and follow up within the timeframe set by applicable regional rules. Eligibility for specific rights depends on your local law and the region from which you access nk3.
Log in and open the account settings page to see the name, email and payment references currently on file. What you see there is the live record we hold for your account.
Contact support with the specific field you want corrected and the accurate replacement value. We do not update account details without a request from the verified account holder.
Ask for a copy of the personal data we hold about you by submitting a written request through our support route. Response timelines follow the applicable rules for your region.
If you close your account and want to know what records are kept afterwards, ask our support team directly. Retention periods vary by record type and regional requirement.
If you have a question about the data nk3 holds, want to raise a correction, or need to understand a specific part of this policy, use the contact routes published on the site. We do not handle privacy queries through social channels or unverified third-party forms.
Open the live chat widget from any page while logged in. Identify your account and describe your privacy question. Our team will confirm receipt and follow up as needed.
Send your privacy request to the support email address listed on the Contact page. Include your registered email and the specific data point or right you are raising.
The Help Centre contains published answers to common account and data questions. Start there to find the relevant policy section before submitting a direct request.
Our approach to your data is built around what is needed for your account to function. We do not collect information we have no use for, and we do not retain it beyond the period justified by your account activity or regional requirements.
Account and transaction records are stored on secured infrastructure. Access to your records is restricted to the operational team members who need it to process your account actions, including bKash and Bank Transfer reconciliations.
Session cookies keep you logged in between pages and remember your account state. Analytics cookies record page-level behaviour in aggregate. You can adjust non-essential cookies through your browser settings at any time.
We keep account records for as long as your account is active. After closure, a subset of records is retained only as required by applicable regional rules. You can ask our support team for the specific retention period that applies to your record type.
When this policy is updated, we publish the revised version on this page with the effective date shown at the top. Continued use of your account after a policy update means you have had the opportunity to review the changes.
These are the questions we receive most often about how nk3 handles your personal data, your account records and your rights under this policy. If your question is not covered here, contact support directly through the routes listed above.
Your bKash wallet number is recorded solely to process and reconcile the transactions you initiate. We do not sell or share it with third parties for marketing purposes. The bKash payment processor handles your transaction under its own privacy terms when you leave our domain.
Yes. Log in and review your account profile for the details currently on file. For a more complete record — including historical transaction data and login logs — submit a written data access request through our support email. Response timelines follow regional requirements.
Contact our support team via live chat or email, specify the field that is incorrect and provide the accurate replacement. We verify the request against the account holder before making any change. We do not update account details without a confirmed request from you.
A subset of your records — primarily transaction history and identity verification data — is retained after account closure for the period required by applicable regional rules. You can ask our support team which record types are retained and for how long.
We use session cookies to keep you logged in between pages and to maintain your account state. Analytics cookies record aggregate browsing behaviour to help us improve the site. You can turn off non-essential cookies through your browser settings; some account functions require session cookies to work.
Start by contacting our support team through live chat or the published support email. Set out the specific concern clearly and we will respond within the timeframe that applies to your region. Eligibility for formal remedies depends on your local law and eligible regions.